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Terms & Conditions

Policy Last Updated: October 14, 2020

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Shipping & Delivery
All winter equipment rentals will be available for pick-up only from our Windham location. Online purchase of winter equipment is not available at this time. 

Items may be returned for exchange or store credit if all of the following conditions are met:

  • It is within 14 days of original purchase;
  • The item is accompanied by a store receipt;
  • The item is in new and unused condition as determined by Windham Mountain Outfitters staff; and
  • The item is returned in its original packaging with all tags intact.

Absolutely no refunds will be issued.

Changes to our Terms & Conditions
You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Windham Outfitters
61 State Route 296
Windham, NY 12496
Phone: (518) 734-4700